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Clinical Assistant.

MUST HAVE URGENT CARE EXPERIENCE.

Position Overview:

Provides clinical and administrative support in an ambulatory care clinic serving patients of all ages, from infants to elderly adults.
Supports providers with patient care, rooming, documentation, procedures, and efficient patient flow.
Performs duties requiring more clinical knowledge and skills than a Clinical Assistant 1.

Key Responsibilities:

Prepare patients for visits by reviewing charts, medical history, medications, and required follow-ups.
Obtain and document vital signs, including blood pressure, temperature, height, weight, pulse, and oxygen saturation.
Update patient medical histories, medication records, and immunization records.
Assist providers with examinations, minor procedures, and treatments.
Perform nebulizer treatments, ear lavage, simple dressing changes, cast removal, diabetic foot screenings, and other procedures based on competency.
Conduct specimen collection and point-of-care testing (POCT).
Perform 12-lead EKGs, peak flow testing, and apply oxygen as ordered.
Assist with patient transfers, ambulation, and basic patient education.
Maintain clean examination rooms, sterilize equipment, and manage medical supplies.
Answer phones, schedule/confirm appointments, relay messages, process orders, and enter patient information.
Maintain accurate electronic health records (EHR) and follow infection control and safety procedures.

Required Qualifications:

Urgent care experience – MUST HAVE.
High school diploma or GED.
Current Basic Life Support (BLS) certification.
Clinical competency assessment required within 3 months of hire and every 3 years.

Must meet at least one of the following:

Completion of a Certified Clinical Medical Assistant (CCMA) program.
One year of experience as a Clinical Assistant 1 with successful competency assessment.
One year of experience as a CNA, EMT, or Community Health Aide.

Additional Experience Requirements:
Must also meet at least one of the following:

Completion of a CCMA training program.
One year of healthcare experience.
Two years of customer service experience.
Certified Nursing Assistant training.
One year of active EMT practice.
Completion of Alaska Community Health Aide Level 1.

Required Skills:

Knowledge of medical terminology, clinic procedures, and basic patient triage.
Strong communication, customer service, and organizational skills.
Ability to operate basic clinical equipment, including EKG machines and pulse oximeters.
Proficiency with computer systems and electronic medical records.
Ability to multitask, support multiple patients, and respond appropriately to emergencies.

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