Perm Clinical Coordinator – Internal Medicine
Job Description:
The Clinical Coordinator oversees and coordinates clinical support staff to ensure efficient patient flow, adequate staffing coverage, and smooth daily office operations. This is a working supervisory role that includes regular nursing duties.
Key Responsibilities:
- Coordinate staff schedules to maintain adequate clinical coverage and accommodate provider needs.
- Provide office support, including answering phones, scheduling appointments, assisting with patient checkouts, filing records, and directing calls.
- Train clinical and non-clinical staff on office policies, procedures, OSHA, and CLIA requirements.
- Ensure clinical staff comply with OSHA regulations, including safety training, PPE standards, Hepatitis B vaccination or waiver, and exposure control procedures.
- Develop and update clinical office policies and procedures in collaboration with providers and administrative staff.
- Facilitate communication between clinical staff, providers, and administrative personnel.
- Participate in staffing activities, including interviewing, performance reviews, delegation of duties, and staffing plans.
- Assist with budget preparation and review when needed.
- Perform regular nursing duties and provide clinical coverage for any position within the office.
- Order and maintain clinical supplies.
Requirements:
- Graduation from an accredited Medical Assistant program – REQUIRED.
- Minimum of 2 years of experience in a medical office setting – REQUIRED.
- Active RN or LPN license – REQUIRED.
- New Hampshire state license required; compact license accepted.
- BLS certification (AHA) – REQUIRED.
- Direct medical office experience and previous clinical staff supervision preferred.
- Specialty practice or clinic experience preferred.
- Strong communication, organizational, leadership, and interpersonal skills.
- Ability to maintain patient and clinic confidentiality.
- Professional appearance, pleasant disposition, and ability to remain calm under pressure.
- Good physical and emotional health and a genuine commitment to patient care.